How do you return an order to OneGlobeBio? See below for information about the returns.
Make returns in 14 working days and be sure that conditions of product are good.
- Repack the product carefully.
- The product must be new with the original pack
- Send the pack*
- For the suitable products we'll prepare with refound.
1) Go to Order History and Details of your personal account and ask returns with some motivations.
2) Send an email to firstname.lastname@example.org to ask returns with motivations.
*the shipping will be borne by the customer and can be trackable. We are not responsible of loss